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READ BOOK Learning ServiceNow.epub taatha



 


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 (1) Establishing a ServiceNow integration, (2) Building a production instance of ServiceNow, and . (3) Configuring and using a ServiceNow administration tool. We will take you through the basics of configuring a new instance of ServiceNow and help you set it up for your organization's requirements. We will guide you through the steps of creating users, assigning rights, and creating policies. We will walk you through integrating ServiceNow with business systems like Excel and Salesforce. We will walk you through creating service requests, arranging for follow-up with your team, and running test cases. We will guide you through accessing ServiceNow from your mobile device. ServiceNow is an enterprise-class on-premises application that runs within an enterprise data center, and is aimed at enterprises seeking a secure, easy-to-manage application platform for their IT operations. It runs on IBM Power Systems, IBM Power and Intel Xeon servers, and comes with deep enterprise-grade security and compliance features, plus a robust integration solution. ServiceNow is a key component of the Internet of Things (IoT) ecosystem. As IoT devices proliferate, ServiceNow can easily take on management of them as they come on line, be they IoT devices like robotics, factory equipment, servers, or devices that require a more dedicated solution like water monitoring devices or thermostats. This book will help you use ServiceNow in a production-ready environment. You will learn how to configure your environment to suit your needs, and how to use this tool to its full potential. As you configure and administer ServiceNow for your organization, you will gain a good understanding of this system, and the confidence and skills to use it to its full potential. ## What This Book Covers This book gives you an overview of the ServiceNow toolset, from installing the software in your environment, to configuring it for your organization's needs, and using it in a production-ready environment. We will cover * The basics of configuring a ServiceNow instance, and configuring one for your business's needs. * Building a production instance of ServiceNow and integrating it with other business systems. * The various modules and tools available to help you configure and manage your ServiceNow instance. * Accessing ServiceNow from a mobile device. * Working through the ServiceNow authentication and security setup. * Taking your ServiceNow instance live and

 

 


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